Privacy Policy

AC44's Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy clearly explains how your personal data is collected, used, and protected on the AC44 platform. Transparency is at the core of how we operate.

SSL Encryption Protection
24/7 Security Monitoring
0 Sale of Data to Third Parties
Jan '25 Last Updated
Your data is safe: AC44 never sells your personal data to third parties. We are committed to full transparency.

How We Protect Your Data

AC44 Privacy Policy — Key Pillars at a Glance

SSL Encryption

All your data and transactions on AC44 are secured with 256-bit SSL encryption — bank-level security that keeps your information completely safe.

No Sale of Data

Your personal data is never sold or rented to third parties. No data is shared except where required by law.

Your Control

You can request to view, correct, or delete your data at any time. You have full control over your own information.

Secure Servers

All AC44 data is stored on secure, internationally compliant servers. Regular security audits and monitoring are conducted.

Fraud Prevention

Ac44 uses an advanced fraud detection system to protect member accounts. Suspicious activity is flagged immediately.

Full Transparency

What data we collect, why we collect it, and how we use it — all of this is openly explained in this policy.

1. Introduction

AC44 (referred to herein as "we," "the platform," or "AC44") is an internationally licensed online gaming platform. We believe that protecting the privacy of your personal data is one of our most important responsibilities.

This Privacy Policy applies to AC44's website, mobile app, and all related services. By registering with or using AC44, you are considered to have agreed to this Privacy Policy.

In this policy, we clearly outline: what information is collected, why it is collected, how it is kept secure, and what rights you have. Our goal is to earn your trust through complete transparency.

This Privacy Policy was last updated in January 2026. Members will be notified by email of any important changes.

2. Information We Collect

AC44 only collects data that is necessary to provide our services. We do not ask for anything beyond that. Below is a detailed breakdown of the types of data we collect:

Identity Information

Full name, date of birth, national ID number, passport details (for KYC verification)

Contact Information

Email address, mobile number, current address (for service-related communications)

Financial Information

Payment method (bKash/Nagad/bank), transaction history (for AML compliance)

Technical Information

IP address, browser type, device information, and login time (for security purposes)

Gaming Information

Game history, bet amounts, win/loss records (for responsible gaming purposes)

Usage Data

Page views, click patterns, session duration (for service improvement)

AC44 never stores your full card number or bank password. Payment information is processed directly by the payment gateway.

3. How Your Information Is Used

AC44 uses the data it collects solely for the purposes listed below. Data is never used for any unauthorized purpose:

  • Account management: Handling registration, login verification, and account security.
  • Service Delivery: Game access, deposit and withdrawal processing, and bonus distribution.
  • KYC verification: Verifying identity and age to meet legal compliance requirements.
  • Fraud Prevention: Detecting multiple accounts, money laundering, and other illegal activities.
  • Responsible Gaming: Monitoring gaming behavior and providing support to problem gamblers.
  • Customer Support: Complaint resolution, answering queries, and technical support.
  • Marketing Communications: Promotions, bonus offers, and updates on new services (with your consent only).
  • Service Improvement: Analysing user experience to further improve the platform.

To stop receiving marketing emails, click the "Unsubscribe" link at the bottom of any email or contact ac44 Support. Please note that essential service-related emails cannot be opted out of.

4. Who Your Information Is Shared With

AC44 never sells your data or shares it for commercial purposes. However, data may be shared in the following limited circumstances:

  • Payment Providers: Only the necessary information is shared with bKash, Nagad, Rocket, and other payment gateways solely for transaction processing.
  • Licensing Authority: Necessary data is submitted to regulatory bodies to maintain our international gaming license.
  • Law enforcement agencies: Data may be disclosed to the relevant authorities where required by a court order or legal obligation.
  • Technology Partners: Limited data is shared with providers of server hosting, cybersecurity, and fraud detection services, all of whom are bound by strict confidentiality agreements.
For any data sharing beyond the cases listed above, your explicit consent will be obtained in advance. AC44 never sells your information to advertisers or data brokers.

5. Cookie Policy

Cookies and similar tracking technologies are used on the AC44 website and app. Cookies are small text files stored in your browser that help enhance your experience.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent some AC44 services from functioning properly.

6. Data Security Measures

AC44 follows the highest industry standards to protect your data. Our security framework consists of the following layers:

  • 256-bit SSL Encryption: All data transfers are fully encrypted — the same standard of protection used by banks and government institutions.
  • Two-Factor Authentication (2FA): An additional OTP verification at login protects your account from unauthorised access.
  • Firewall & DDoS Protection: Advanced network-level protection guards against cyber attacks.
  • Regular Security Audits: A dedicated third-party team regularly audits our systems to identify vulnerabilities.
  • Data Masking: Sensitive information (such as card numbers) is displayed in masked form even to staff.
  • Access control: Only authorized personnel can access specific data, and full access logs are maintained.
  • Automated Threat Detection: Our AI-powered system detects suspicious activity in real time.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and contact AC44 Support immediately if you notice any suspicious activity.

7. How Long Your Information Is Retained

AC44 does not retain your data beyond what is necessary. However, certain data must be kept for specified periods as required by international gaming regulations and financial compliance laws:

  • Account information: For the duration the account is active and for 5 years after closure.
  • Financial transaction records: 7 years from the date of the last transaction (in accordance with AML regulations).
  • KYC verification documents: 5 years after account closure.
  • Gaming History: 3 years (for dispute resolution).
  • Communication Records: 2 years (for improving customer service quality).
  • Cookies & Browsing Data: Automatically deleted after 2 years.

Once the legally required retention period expires, data is permanently deleted or irreversibly anonymized.

8. Your Rights

As an AC44 member, you have the following rights over your own data. To exercise any of these rights, contact AC44 Support:

1

Right to Access Your Data

The right to know what data we hold about you and to receive a copy of it.

2

Right to Rectification

The right to request corrections if any of your personal information is inaccurate.

3

Right to Erasure

The right to request deletion of your data in certain circumstances (beyond legal obligations).

4

Right to Restrict Processing

The right to request that the use of your data be restricted in certain circumstances.

5

Right to Data Portability

The right to receive your data in a structured format that can be used with other services.

6

Right to Withdraw Consent

The right to withdraw consent for marketing communications at any time.

AC44 will respond to rights requests within 30 days of receipt. For complex cases, this period may be extended by a further 60 days, and you will be notified in advance.

9. Minor Protection

AC44 strictly prohibits registration by anyone under 18. We do not knowingly collect data from minors. Age is verified at registration and confirmed via identity documents during the KYC process.

If a minor has registered by mistake, the account will be closed and all collected data will be deleted as soon as this comes to our attention. Parents or guardians may contact ac44 Support regarding this matter.

If you become aware that a minor is using AC44, please notify us immediately at [email protected].

10. Changes to the Privacy Policy

AC44 reserves the right to update this Privacy Policy as needed. The method of notification will vary depending on the nature of the changes:

  • Minor Changes: The "Last Updated" date on this page will be revised.
  • Significant Changes: 30 days' advance notice will be sent to your registered email.
  • Urgent Changes: Immediate changes may be made for security reasons; you will be notified by email.

Continuing to use ac44 after changes have been made constitutes your acceptance of the updated policy. We recommend visiting this page regularly.

11. Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, the AC44 support team is always ready to help:

  • Email: [email protected]
  • Live Chat: Chat icon at the bottom right of the platform
  • Support Hours: 24 hours, 7 days a week
  • Response Time: Usually within 24 hours

We take every complaint seriously and work to resolve it as quickly as possible.

Ac44's Privacy Commitment at a Glance

What We Do and Don't Do — At a Glance

What We Do

  • We keep your data safe with SSL encryption.
  • We stay fully transparent about how your data is used
  • We give you access to and the ability to correct your data.
  • We conduct regular security audits
  • We notify you before any changes take effect

What We Don't Do

  • We never sell your data.
  • We don't collect unnecessary data.
  • We never send marketing messages without your consent
  • We do not collect data from minors
  • We don't share data beyond what the law requires.

FAQ

Frequently Asked Questions About the Privacy Policy

No, absolutely not. AC44 never sells or rents your personal information to third parties. Your data is not shared with anyone beyond what is required for payment processing and legal obligations.

Yes, you can contact ac44 Support to request deletion of your data. However, financial transaction records and KYC documents are required to be retained for a specified period for legal reasons.

Yes, ac44 monitors gaming history to promote responsible gaming and prevent fraud. This is done solely for your protection, and this information is never shared with third parties.

Disabling essential cookies may cause issues with login and session functionality. Turning off analytics and performance cookies will not affect general use, though it may limit our ability to improve certain services.

For significant changes, you will receive 30 days' advance notice to your registered email. For minor updates, the "Last Updated" date on this page will be revised. We recommend checking this page regularly.

AC44 protects your data with 256-bit SSL encryption, firewalls, AI-powered fraud detection, and regular third-party security audits — a level of security equivalent to that of international banks and financial institutions.
Safe & Trusted

Enjoy AC44 with your data fully protected.

Your privacy is fully protected at AC44. By strictly following our privacy policy, we ensure you can enjoy the best gaming experience in a safe environment. Join today and see the difference for yourself.

What You Get at AC44

Thousands of Slots & Casino Games
Best Games from Top Providers
Attractive Bonuses & Promotions
Special offers for new and existing members
Fast Deposits & Withdrawals
Available via bKash, Nagad, and all other supported channels
24/7 Bangla Support
We're here for you whenever you need us
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